Products, Shipping, and Returns

We have provided comprehensive information on our products, shipping, and return policies on this page. However, if you are still unable to find what you are looking for, please visit our FAQs section for more information.

If you still cannot find the answer to your query, please send us a message via the Contact Form, and our customer support team will be happy to assist you.

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Products Classification

Shipping Policy

Tracking Orders

Returns Policy

Products Classification

We collaborate with multiple suppliers from around the world to bring you these high-quality swords that cater to customers with different needs and budgets. Our products are categorized into four main categories:

Miscellaneous

In this category, we offer budget-friendly swords ideal for practice or as toys, alongside a variety of mixed products including technical knives, axes, and other melee weapons, as well as accessories and sword parts.

Entry Level

These products are priced somewhere between $80 and $250 and are made from regular metals for decorations and collections. They offer great value for money and are perfect for customers looking for quality swords at affordable prices.

Superior Quality

Similar to the previous category but they are made with a bit more attention or more high-quality metals are used in comparison with the Entry Level products, which makes them perfect for cutting and thrusting, but not only.

High-End Replicas

These products are carefully crafted and produced by experienced swordsmiths to create authentic-quality replicas of historical swords. These swords are very popular among passionate collectors but not only. Their price can go up to $4500 in rare cases.

We’ve addressed the price ranges for each classification, but the price isn’t the sole criterion for categorizing our products.

With numerous suppliers offering diverse price points, for example you may occasionally find superior sowrds of comparable quality to high-end replicas.

Our product classifications are dynamic and regularly updated, taking into account factors such as reviews, quality, and brand reputation.

We are always working to improve our product portfolio and expand our variety of swords or the range of suppliers. To keep up with our latest updates and collaborations, please visit our brand page.

Shipping Policy

We have products that are shipped from either our warehouse in the US or from our international suppliers, as we find it hard to keep stock of all product variations. After receiving feedback from our customers, we have implemented the following delivery scenarios:

1 Ordering products from US Suppliers ONLY:

Products will be delivered in 3-6 working days once the order is processed for all the products that are ready to ship.

2 Ordering products from International Suppliers ONLY:

We partner with different companies to inspect and bundle the products in the same location as the supplier, so they can be shipped directly to you.

Our standard delivery time for most products is 1-2 Weeks. Nonetheless, if you wish to order items that are not currently in stock or require custom orders, these may take additional lead time which can be checked on the product page.

3 Ordering products from BOTH US and International Suppliers:

You will receive separate shipments as soon as the products are ready. We will cover the cost of the second shipping. Previously, we waited for all products to arrive at our warehouse, inspect and bundle them before sending them to customers.

However, this slightly extended delivery time. To ensure faster delivery times, we have implemented this new policy as we continue to grow our inventory to be able to keep stock of most products and ship them more efficiently.

A decent number of products in our inventory have free shipping. For those that don’t, the cost, typically ranging from $8 to $25, will be displayed on the checkout page.

We are committed to ensuring that our customers receive their orders as quickly and efficiently as possible.

Tracking Orders and Shipping Companies

As we collaborate with multiple brands and suppliers worldwide, we use different shipping companies to ensure fast and efficient delivery. For products shipped from our warehouse in the US, we rely on UPS and FedEx.

For products shipped from other suppliers, we use a mix of international and local shipping companies to expedite the shipping process and ensure cost-efficient delivery, which may be reflected in the final price of the product.

Once your order has been processed and handed over to the shipping company, we will send you a tracking code so that you can track your order throughout the shipping process.

Returns Policy

We understand that returning swords can present unique challenges. If you are unsatisfied with an item for any reason, you may return it to us within 30 days of receipt for a full refund, minus a restocking fee which varies depending on the supplier(10% up to 15%). The customer is responsible for covering return shipping costs.

While it is rare, if you receive a custom-made sword with quality issues or parts that require changes due to small errors or wrong specifications, and you are able to prove it, we will replace the sword for you. Once an order has been placed and processed, it cannot be canceled.

Please note that there are exceptions to our refund policy. We cannot accept returns for items that were on sale or custom-made swords based on the client’s requests.