Welcome to swordis.com, a website operated by HALFWAY UP LLC. These Terms and Conditions (the “Terms”) govern your access to and use of swordis.com (the “Website”) and the products and services provided therein. Please read these Terms carefully before accessing or using the Website.
- Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with these Terms or our Privacy Policy, please do not access or use the Website.
- Eligibility
To access and use the Website and purchase products, you must be at least 18 years old. By accessing or using the Website or purchasing products, you represent and warrant that you are at least 18 years old. The Website is intended for users located in the United States. We do not accept orders from outside of the United States now.
- Website Hosting
The Website is hosted in the United States by a third-party hosting company.
- Products
Swordis is a start-up company working with reputable sword brands from around the world. We do not offer our own products at this time, but we plan to do so in the future. The products available on the Website are physical goods. Items available on this website can be dangerous. Please seek proper training and use precaution before exercising these items for any reason. Swordis will not be held responsible for any injury or damage resulting from the use or misuse of the items sold on this site. By purchasing, you assume all risks involved.
- Custom Swords and Return Policy
Please be aware that all custom sword orders are final and non-refundable due to their personalized nature. Before placing your order, we strongly encourage you to review all specifications carefully, as no changes can be made once production has begun. Custom katanas are handcrafted to order, and while approximately 80% of orders are completed within the estimated window, delays and production failures can and do occur. A blade may snap or warp during heat treatment, a handle may crack during assembly, or a scabbard finish may take longer than expected due to weather conditions at the forge — any of which may require components to be remade from scratch. Additionally, supply chain gaps, shared forge resources, and demand spikes can further push back timelines in ways that are impossible to predict in advance. By placing a custom order, you acknowledge these inherent risks and accept that lead times are estimates, not guarantees. In the event that your sword arrives and does not match your order specifications, we will work with you to resolve the issue.
For all other products, a restocking fee applies to eligible returns. Please refer to our Return Policy page for full details.
- User Accounts
Users are not able to create accounts on the Website.
- Payment
We accept Visa, Mastercard, American Express, and Discover as payment methods through a payment gateway, Authorize.net. We also offer the option to buy via Apple Pay and Google Pay.
- Intellectual Property
All content, images, and logos on the Website are the property of Swordis or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without our express written permission.
- User Reviews
Users may submit reviews of products on the Website. By submitting a review, you grant Swordis a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such review throughout the world in any media. You also grant Swordis the right to use the name that you submit with any review, in connection with such review.
- Dispute Resolution
In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through informal negotiation. If the parties are unable to resolve the dispute through informal negotiation within 30 days, the dispute shall be referred to and finally resolved by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The seat of the arbitration shall be in Wyoming.
- Governing Law
These Terms and any dispute arising out of or in connection with these Terms shall be governed by the laws of the State of Wyoming, without regard to its conflict of law principles.
- Privacy Policy
Please refer to our Privacy Policy page for information on how we collect, use, and disclose your personal information.
13. Cancelation Policy
Orders can be canceled within 12 hours after placing the order or before they have been processed. For custom swords, you have 24 hours to cancel the order. Failure to cancel within this timeframe will make it ineligible for a refund.
14. Miscellaneous
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Swordis regarding your access to and use of the Website and your purchase of products. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. These Terms may be amended by us at any time by posting a new version on the Website.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use the Website.